This Privacy Policy describes how Plumlo ("we," "us," or "our"), operated as a DBA by Jason Scott in Los Angeles County, California, collects, uses, and shares information when you use plumlo.com.
We collect the following information: email addresses provided during payment checkout, voice audio recorded during interview sessions, and usage and device data automatically collected when you visit our site (such as IP address, browser type, and device information).
We use your information to deliver our services, process payments, send administrative communications, identify usage trends, and protect our platform from fraudulent activity.
We share information with the following third-party services required to operate Plumlo:
Stripe — payment processing. Privacy policy: stripe.com/privacy
Anthropic — AI scoring of interview responses.
ElevenLabs — voice AI services for interview simulation.
Vercel — website hosting and infrastructure.
We do not sell your personal information to any third party.
Your voice is recorded during interview sessions for the purpose of generating your scored debrief. Audio is processed by ElevenLabs and is not stored permanently by Plumlo.
We retain your information only as long as necessary to provide our services and comply with legal obligations.
Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us at hello@plumlo.com.
California residents have additional rights under the CCPA and CPRA, including the right to know what personal information we collect and the right to request deletion. Contact us at hello@plumlo.com to submit a request.
If you are located in the EU, UK, or Canada, your information may be transferred to and processed in the United States. We rely on Standard Contractual Clauses for EU/UK transfers.
Plumlo is not directed at users under the age of 18. We do not knowingly collect information from minors.
We may update this Privacy Policy at any time. Continued use of the service after changes constitutes acceptance of the updated policy.
Questions? Email us at hello@plumlo.com.